Competitive Contract Notice

1. Title: GB-Kings Lynn: TSM Surveys
2. Awarding Authority:
Freebridge Community Housing Limited
Juniper House, Austin Street, King's Lynn, PE30 1DZ, United Kingdom
Tel. +44 1553666881, Email: procurement@freebridge.org.uk, URL: https://www.freebridge.org.uk/
Contact: Mark Wagg, Attn: Procurement Department
3. Contract Type: Services
Sub Type: Market research and public opinion polling services.

4. Description: Survey services. Survey design services. Survey conduction services. Telephone survey services. Survey analysis services. Customer survey services. Customer satisfaction survey. Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures (TSM) and analysis. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for 7,000 homes owned and managed by Freebridge that is in line with the regulator’s specific requirements.
5. CPV Codes:
79311000 - Survey services.
79311100 - Survey design services.
79311200 - Survey conduction services.
79311210 - Telephone survey services.
79311300 - Survey analysis services.
79342310 - Customer survey services.
79342311 - Customer satisfaction survey.

6. NUTS Codes :
UKH16 - North and West Norfolk

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: North and West Norfolk,
8. Reference Attributed by the Awarding Authority: C.406
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 22/04/2024 12:00:00
11. Address to which they must be sent:
Not Provided

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://freebridge.delta-esourcing.com/delta/viewNotice.html?noticeId=852384464
TKR-202449-PRO-25724604
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 20/05/2024
Period of Work End date: 19/05/2027
Is this a Framework Agreement?: no