Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-Kings Lynn: TSM Surveys
1. Title: GB-Kings Lynn: TSM Surveys
2. Awarding Authority:
Freebridge Community Housing Limited
Juniper House, Austin Street, King's Lynn, PE30 1DZ, United Kingdom
Tel. +44 1553666881, Email: procurement@freebridge.org.uk, URL: https://www.freebridge.org.uk/
Contact: Mark Wagg, Attn: Procurement Department
3. Contract Type: Services
Sub Type: Market research and public opinion polling services.

4. Description: Survey services. Survey design services. Survey conduction services. Telephone survey services. Survey analysis services. Customer survey services. Customer satisfaction survey. Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures (TSM) and analysis. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for 7,000 homes owned and managed by Freebridge that is in line with the regulator’s specific requirements.
5. CPV Codes:
79311000 - Survey services.
79311100 - Survey design services.
79311200 - Survey conduction services.
79311210 - Telephone survey services.
79311300 - Survey analysis services.
79342310 - Customer survey services.
79342311 - Customer satisfaction survey.

6. NUTS Codes :
UKH16 - North and West Norfolk

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: North and West Norfolk,
8. Reference Attributed by the Awarding Authority: C.406
9. Awarded to:

The Leadership Factor Limited
National ID: 03145836, Taylor Hill Mill, Huddersfield, HD4 6JA, United Kingdom
Tel. +441484 517575, URL: https://www.freebridge.org.uk/
Attn: Admin
Value Cost: 109,535
Is Awardee likely to subcontract?: No Awarded to SME?: Yes
10. Date of Contract Award: 01/07/2024
11. Number of Tenders Received: 2
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://freebridge.delta-esourcing.com/delta/viewNotice.html?noticeId=893054756
TKR-2024102-PRO-27890361
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 08/07/2024
Period of Work End date: 07/07/2027